Udimi Refunds And Delivery Rules
Understand Udimi's documented delivery window, undelivered-traffic credits and buyer responsibilities.
Key Takeaways
- Define the outcome before buying or selling traffic.
- Use multiple evidence signals instead of one headline metric.
- Keep your own campaign records and conversion data.
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The Delivery Window
Udimi's current terms state that a seller has 100 hours to deliver all ordered visitors from the date shown on the order page.
Undelivered Traffic
Udimi states that if a seller does not provide the required traffic within that window, payment for undelivered visitors is credited to the buyer's Udimi account, with a refund path to the original payment source described in its terms.
What Is Not Guaranteed
The same terms say opt-ins, leads, sales and other visitor actions are not guaranteed. A fully delivered order that converts poorly is therefore different from an undelivered order.
Keep Evidence
Save the order details, dates and your analytics. If something looks wrong, use the platform's support/dispute process rather than relying on memory.
How To Apply This Before Your Next Udimi Order
Open the live marketplace and verify the setting discussed in this guide before checkout. Then record the seller, visitor quantity, base price, optional filters, scheduled date and destination URL in your campaign notes. Udimi's marketplace data is useful for screening, but the buying decision becomes much stronger when you can compare it with your own landing-page and lead data after delivery.
Keep delivery and conversion as separate checks. First confirm what traffic was delivered and what the platform counted. Then review what accepted visitors did on your site. If an order delivered correctly but produced weak leads, investigate audience fit, the page and follow-up before treating the result as a delivery failure. If delivery itself is incomplete or inconsistent with the order, preserve the order details and use the platform's support process.
Questions To Answer Before Acting
- Who exactly should this traffic or tactic reach?
- What is the one primary action the visitor should take?
- Which source, seller or campaign setting will be recorded for comparison?
- How will a successful first conversion be measured?
- What downstream signal will indicate whether the lead was actually useful?
- What result would cause you to repeat, modify or stop the campaign?
Write the answers down before the order or change goes live. That short exercise creates a baseline for the post-campaign review and reduces hindsight bias. If the result is weak, compare the evidence with the original assumptions one by one. Preserve the parts that worked and change the smallest meaningful variable next. This is more informative than rebuilding the entire campaign after every result.
Browse Current Solo Ad Sellers
Use Udimi to compare current sellers, pricing, ratings and marketplace data. Traffic does not guarantee leads or sales, so measure results in your own funnel.
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Frequently Asked Questions
Does Udimi Guarantee Sales?
No. Udimi's current terms explicitly state that opt-ins, leads, sales and other visitor actions are not guaranteed.
Should I Rely Only On Udimi Statistics?
No. Use marketplace statistics for delivery context and your own analytics for opt-ins, lead quality and downstream outcomes.
How Should I Start?
Define the offer and measurement first, inspect several sellers or settings, then use a controlled order you can evaluate.
Continue Learning
For the broader context, read the complete Solo Ads Guide, then use the buying guide and Udimi review when you are ready to evaluate a marketplace.